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JOB POSTCODE: London N7 6PA HOURS: Flexible. Minimum of one 4 hour shift per week, with more shifts available. SALARY: £14.60 per hour (This is equivalent to £26,571 pa) CLOSING DATE: 9am Wednesday 12th April 2017
Galop is the LGBTQI anti-violence charity, providing advice, support and advocacy to LGBTQI people who have experienced hate crime, domestic abuse and sexual violence. Galop also supports people who need help with the criminal justice system and is engaged on a strategic level to ensure issues affecting LGBTQI communities remain high on the agenda of commissioners, decision-makers and non-specialist service providers.
We are looking to recruit a number of experienced sessional helpline staff to join our national domestic abuse helpline, which operates from our London office. The successful candidates will report to the Helpline Manager and will work on a rota basis. The key purpose of the role is to actively listen to LGBTQI people calling in, assess their level of risk, create safety plans, and sign-post people to relevant services across the country.
To be considered for this post, you will need to demonstrate:
Experience of working with survivors of domestic abuse.
Experience of supporting people in crisis and/or distressed.
Experience of delivering support via a helpline.
An understanding of the issues affecting LGBTQI people experiencing domestic abuse.
Flexibility to cover different helpline shifts.
Ability to work as part of a team
Please note that there is a genuine occupational requirement that post holders have experience of LGBTQI needs and the impact of discrimination. The helpline runs a trans specific service, for which there is a genuine occupational requirement for the post holder to identify as trans.
As members of both trans and BME communities are currently under represented at Galop, we would particularly encourage applications from members of these groups.